Before posting your ticket, check the RSGB IT Helpdesk system status to see how busy we are right now...

RSGB IT Helpdesk system status

The current IT Helpdesk system status is NORMAL

We aim to respond within 24 hours (working days only*).

Our current average first response time is 36 hours and 1 minute - we are working hard to bring this back within our target range, so apologies for any delays.

Please help us by not submitting multiple tickets for the same inquiry, as this increases the queue and waiting times for everyone.


*Our working days are Monday to Friday, excluding England & Wales public holidays
Creation date: 12/16/2020 12:47 PM      Updated: 12/5/2023 11:50 AM