Before posting your ticket, check the RSGB IT Helpdesk system status to see how busy we are right now...

RSGB IT Helpdesk system status

The current IT Helpdesk system status is NORMAL

We aim to respond within 24 hours (working days only*).

Our current average first response time is 8 hours.

Please help us by not submitting multiple tickets for the same inquiry, as this increases the queue and waiting times for everyone.

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*Our working days are Monday to Friday, excluding England & Wales public holidays

Creation date: 12/16/2020 12:47 PM Updated: 5/19/2023 3:40 PM