Before posting your ticket, check the RSGB IT Helpdesk system status to see how busy we are right now...

RSGB IT Helpdesk system status

The current IT Helpdesk system status is BUSY

There are currently 30+ tickets queued in the system, so it may take slightly longer than usual to answer your inquiry - we normally aim to respond within 24 hours (working days only).

Our current average first response time is 39 hours and 17 minutes - we are working hard to bring this back within our target first response time.

We apologize for any inconvenience caused by this delay, and are working on the queued tickets as quickly as we can.

Please help us by not submitting multiple tickets for the same inquiry, as this increases the queue and waiting times for everyone.

Thank you for your patience.
Creation date: 12/16/2020 12:47 PM      Updated: 7/3/2024 3:47 PM