Before posting your ticket, check the RSGB IT Helpdesk system status to see how busy we are right now...
RSGB IT Helpdesk system status
The current IT Helpdesk system status is VERY BUSY
There are currently 120+ tickets queued in the system, so it may take considerably longer than usual to answer your inquiry - we normally aim to respond within 24 hours (working days only).
We apologize for any inconvenience caused by this delay, and are working on the queued tickets as quickly as we can.
Please help us by not submitting multiple tickets for the same inquiry, as this increases the queue and waiting times for everyone.
Thank you for your patience.